When is recycling, yard waste and trash collection delayed?
Recycling-yard waste-trash collection are delayed after the following holidays if the holiday falls on a Monday or Tuesday: New Year's Day, Memorial Day, 4th of July, Labor Day or Christmas. No Delay for chipping, recycling, yard waste and landfill items for any other legal holiday.*
When is yard waste season?
Yard Waste Collection begins the first full week of April and ends the third week of December.
When does chipping start and stop? How do I get rid of my Christmas tree?
Chipping continues throughout the year on Wednesdays. Christmas trees are chipped on Wednesdays along with other chipping. Be sure all ornaments and tinsel are removed. Remove any tarp or cloth and the stand.
If my water is off because of a water main break, when will my water be turned back on?
DPW crews try to get the water back on after repairing a water main break as quickly as possible. Each situation is different so it is impossible to predict the exact time it will take. Be assured that DPW will stay on the job until the water is back on. When your water comes back on, first run the cold water at your laundry tub to clear the system of any discoloration from your pipes.
I am having a plumber change the valve on the city side of my water meter, how can I get the water turned off?
If you would like DPW to turn the water off at the curb, call DPW at least one business day in advance. DPW will verify that we can turn your water off at the curb. We will then make arrangements with you to turn the water off so your plumber can make the necessary repairs. We will then come and turn your water back on. Often when we do this, we take the opportunity to replace your old water meter with a new one.
I got a door hanger telling me DPW could not read my meter. What does that mean and what happens next time?
This happens normally when the magnet in your old meter stops working. You will need to contact DPW for an appointment Monday-Friday between 7:45 a.m.-2:30 p.m. A DPW employee will come to your house and replace the meter with a new one. You must be sure that the area is clear so that the DPW worker can access your meter.
I think there is something wrong with my city tree, the one between the sidewalk and the street, what should I do?
Contact DPW and someone will come out and look at your tree. If there is a problem, the tree may be placed on a trim, watch or removal list. Except in extreme emergences, tree work is done when there is a sufficient amount or work and funds are available.
I had a tree removed, when will I have another tree planted?
The City keeps careful track of all tree removals. It is the City's policy to replace a tree that has been removed, if possible. At this time the locations for new trees out number the funds to buy and plant them. The City tries to prioritize planting based on when the tree was removed as well as the presence or absence of other trees.
What if I don't want to plant a tree or have a dead tree removed?
What do I do if there is water backing up into my basement?
Call a plumber to clear out your lines from inside your house in the City's main line. Call DPW so we can check your lines as well. In general, if it is the City's line, more than one house may be backing up. Remember, water in the streets, slowly draining into the sewer system, means fewer chances of water backing up into your basement.
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